The second-hand marketplace Users Express Anger About Size Modifications
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Changes
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
User Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
